Benefits

Services Offered by Our MSME Specialists

Bookkeeping & BAS Prep

Your offshore accountant reconciles transactions, codes expenses (MYOB/Xero), and prepares BAS/IAS statements – dodging ATO penalty fees while you focus on cash flow.

Customer Support & Order Management

Teams handle calls, live chats, and Shopify orders in real-time Aussie hours – trained on your FAQs (yes, including “Where’s my damn parcel?”).

Inventory & Supplier Coordination

Track Bunnings restocks, automate PO’s to local tradie suppliers, and flag stockouts before your weekend cafe brunch rush.

Digital Marketing & Socials

Filipino creatives design Insta-worthy posts, schedule campaigns around school holidays, and reply to Google reviews in your brand voice.

HR & Payroll Compliance

Offshore experts process Fair Work-compliant payslips, track sick leave accruals, and auto-send STP reports – no more 3am payroll panic.

Lead Generation & CRM Management

Teams qualify local leads, update HubSpot pipelines, and book appointments so you spend less cold-calling and more closing.

Why Outsourcing is the Secret Weapon for Aussie SMEs

Micro, Small, and Medium Enterprises (MSMEs) form the backbone of Australia's economy, representing over 99% of all Australian businesses and employing millions across diverse sectors from retail to professional services. These businesses typically operate with limited resources, tight cash flow, and small teams where owners often wear multiple hats handling everything from core operations to administration. Australian MSMEs face unique challenges including compliance burdens disproportionate to their size, difficulty accessing affordable skilled talent especially in regional areas, rising operational costs, and the constant pressure to digitise while maintaining personal customer relationships. Success for these businesses demands efficient operations, careful resource allocation, and the ability to compete with larger competitors while managing the day-to-day demands of ASIC compliance, ATO requirements, and the administrative tasks that consume precious time (that could be spent on revenue-generating activities).

Why Skill Cloud is the #1 choice for outsourcing.

Aussie-trained talent without the endless back-and-forth of recruitment. In-house quality at 1/10th the cost... matched in under 48 hours. Not to mention:

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Full-time – 40 hours per week
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Part-time – 20 hours per week
5 Reasons Savvy SMEs Outsource

Outsourcing back-office functions provides immediate relief from the administrative burden that keeps Australian small business owners working until midnight. With small businesses spending up to 20 hours weekly on non-revenue tasks, offshore specialists handle essential operations at 50-70% lower costs, giving you the team you need without the prohibitive expense of local hiring. Think: Filipino specialists who process your MYOB transactions while you sleep, virtual assistants who screen emails before you wake up, and social media managers who keep your Facebook engaging while you're with clients.

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Wall of love

Just a Bunch Of Smart Businesses Saying
"We Should Have Done This Years Ago"

Real businesses. Real results.

John Doe, CEO at ABC Corp

Skill Cloud completely changed up how we hire new talent. We found a highly skilled virtual assistant who fit right into our workflow. Kudos to the team.

Absolute game-changer for our business. Brought in two virtual assistants who immediately made an impact. Couldn’t be happier with the process too.

Jane Smith, COO at XYZ Ltd

I was skeptical about outsourcing, but SkillCloud made it feel super smooth from the start. The team helped us onboard a great customer support rep, and our response times have never been better!

Michael Lee, Founder at LMN Tech

We needed a designer on short notice, and Skill Cloud found us a solid candidate quickly. Process was straightforward, but took longer than 48 hours to finalise. Overall great work.

Megan Hughes, CEO of Bright Horizons

SkillCloud definitely delivers on quality, but I felt like the initial matching process could have been a bit faster. It took about two weeks to find the right person, which was longer than I expected. That said, the hire has been a great fit, so it was worth the wait.

James Carter, Head of HR at AlphaTech

Honestly, I wish I had found SkillCloud sooner. We scaled our customer support team with their help, and the difference has been night and day. Quick, efficient, and reliable—I’ll definitely be using them again in the future!

David Stimhz, COO of BrightPath Solutions

Absolutely blown away by how easy SkillCloud made the hiring process. We needed a sales rep, and within days, we had a perfect match. The process was seamless, and the ongoing support has been fantastic. Couldn’t be happier!

Reachel Lee, Lead at NextGen Enterprises

SkillCloud delivers but the vetting was slower than expected—nearly three weeks to onboard. Hire is solid, but wish things moved faster.

Megan Hughes, CEO of Bright Horizons

Great service overall. The only reason I’m not giving five stars is that I wish there was a way to trial candidates before committing. Other than that, everything was smooth!

James Carter, Head of HR at AlphaTech

I liked the concept, but had to provide extra training to get my hire fully up to speed. Not a bad experience, but would’ve been even better if it was even more “plug-and-play”.

David Stimhz, COO of BrightPath Solutions

Great support, but I had to go through a few candidates before finding the right fit. Once I did, the process was smooth, but I wish there were more top-tier options from the start.

Reachel Lee, Lead at NextGen Enterprises

Smooth onboarding, great developer from Skill Cloud. Solid communication, wish for more flexible contract terms. Would use again!

Megan Hughes, CEO of Bright Horizons

James Carter, Head of HR at AlphaTech

Hesitant at first, but SkillCloud made remote hiring ridiculously easy. Found a perfect-fit marketing specialist. Highly recommend for hassle-free top talent.

We hired a virtual assistant through SkillCloud - been a good experience. The assistant is proactive, but there was a bit of a learning curve in the first couple of weeks. Once we got past that, things have been running smoothly.

David Stimhz, COO of BrightPath Solutions

I've used several outsourcing platforms, but SkillCloud stands out. They provide high-quality talent and take time to understand your needs. Our new content strategist has been awesome.

Reachel Lee, Lead at NextGen Enterprises

Skill Cloud helped us find a great copywriter, and the quality of work has been excellent. Only downside was that the initial back-and-forth took longer than expected.

Megan Hughes, CEO of Bright Horizons

Benefits

Frequently Asked Questions

Your outsourcing questions, answered.

How do you train staff on Aussie-specific tasks (e.g., BAS, Fair Work)
Will customers notice they’re talking to offshore staff?
What if I want to bring operations back onshore later?
What if I only need help 10hrs/week?
How secure is my business data?

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Jacob Galang

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Hailey Nicolas

Marketing Operations Manager

Top rated specialist

Ysanne Villarin

Marketing Specialist