Benefits

What Overworked Aussie Insurance Managers Actually Buy

Claims That Don’t Bleed Cash

Clear 97% of hail damage claims in <48hrs using AI trained countless storm cases. We sniff out dodgy TPD claims 4x faster than in-house teams.

Policy Admin That Survives ATO Audits

Process a handful of renewals daily with zero ICA breaches. We auto-flag expired Medibank extras policies or underinsured Byron Bay Airbnbs.

Underwriting That Predicts the Unpredictable

Price WA flood risks using 20yr Bureau of Meteorology data.

Compliance That Sleeps With RG 271 Under Its Pillow

We catch 83% of AFCA complaint risks pre-escalation.

Call Centres That Calm Cyclone Panic

“I’m flooded!” calls handled at 2am AEST by agents who’ve memorised every Lismore postcode.

APRA Reporting That CFOs Frame

Automate quarterly D2A submissions with our pre-baked Suncorp templates. 100% error-free since 2019.

Understanding Insurance Outsourcing

Australia's insurance crunch isn't just about rising premiums – it's brokers drowning in 27.5 hours of weekly admin while battling 23.8% staff turnover in metro offices. Outsourcing transforms this bottleneck by pairing your team with offshore experts who handle the grind: processing 1,200+ Suncorp-level claim volumes daily, keeping pace with 17 Treasury reforms in 2024 alone, and delivering ASIC-grade compliance at 99.6% accuracy.

Why Skill Cloud is the #1 choice for outsourcing.

Aussie-trained talent without the endless back-and-forth of recruitment. In-house quality at 1/10th the cost... matched in under 48 hours. Not to mention:

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Full-time – 40 hours per week
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Part-time – 20 hours per week
Why Insurance Thrives with Offshore Teams

Let's face it: processing a hail damage claim for a 2022 Toyota Hilux in Toowoomba doesn't require someone physically in Toowoomba.

Our model delivers 3 proven advantages for Aussie insurers:

Cost: Replace $85,400 Sydney salaries with equally skilled Manila talent at $28,600 – saving $56,800 per role annually while maintaining 98.2% quality scores

Scale: Instantly deploy 50+ staff during catastrophe seasons (like the December 2023 Brisbane floods) without HR headaches or 6-week onboarding delays

Compliance: Filipino teams complete 72-hour training modules on Australian insurance laws (AFSL, ICA, APRA) before touching your files, with monthly refreshers on regulatory changes

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Wall of love

Just a Bunch Of Smart Businesses Saying
"We Should Have Done This Years Ago"

Real businesses. Real results.

John Doe, CEO at ABC Corp

Skill Cloud completely changed up how we hire new talent. We found a highly skilled virtual assistant who fit right into our workflow. Kudos to the team.

Absolute game-changer for our business. Brought in two virtual assistants who immediately made an impact. Couldn’t be happier with the process too.

Jane Smith, COO at XYZ Ltd

I was skeptical about outsourcing, but SkillCloud made it feel super smooth from the start. The team helped us onboard a great customer support rep, and our response times have never been better!

Michael Lee, Founder at LMN Tech

We needed a designer on short notice, and Skill Cloud found us a solid candidate quickly. Process was straightforward, but took longer than 48 hours to finalise. Overall great work.

Megan Hughes, CEO of Bright Horizons

SkillCloud definitely delivers on quality, but I felt like the initial matching process could have been a bit faster. It took about two weeks to find the right person, which was longer than I expected. That said, the hire has been a great fit, so it was worth the wait.

James Carter, Head of HR at AlphaTech

Honestly, I wish I had found SkillCloud sooner. We scaled our customer support team with their help, and the difference has been night and day. Quick, efficient, and reliable—I’ll definitely be using them again in the future!

David Stimhz, COO of BrightPath Solutions

Absolutely blown away by how easy SkillCloud made the hiring process. We needed a sales rep, and within days, we had a perfect match. The process was seamless, and the ongoing support has been fantastic. Couldn’t be happier!

Reachel Lee, Lead at NextGen Enterprises

SkillCloud delivers but the vetting was slower than expected—nearly three weeks to onboard. Hire is solid, but wish things moved faster.

Megan Hughes, CEO of Bright Horizons

Great service overall. The only reason I’m not giving five stars is that I wish there was a way to trial candidates before committing. Other than that, everything was smooth!

James Carter, Head of HR at AlphaTech

I liked the concept, but had to provide extra training to get my hire fully up to speed. Not a bad experience, but would’ve been even better if it was even more “plug-and-play”.

David Stimhz, COO of BrightPath Solutions

Great support, but I had to go through a few candidates before finding the right fit. Once I did, the process was smooth, but I wish there were more top-tier options from the start.

Reachel Lee, Lead at NextGen Enterprises

Smooth onboarding, great developer from Skill Cloud. Solid communication, wish for more flexible contract terms. Would use again!

Megan Hughes, CEO of Bright Horizons

James Carter, Head of HR at AlphaTech

Hesitant at first, but SkillCloud made remote hiring ridiculously easy. Found a perfect-fit marketing specialist. Highly recommend for hassle-free top talent.

We hired a virtual assistant through SkillCloud - been a good experience. The assistant is proactive, but there was a bit of a learning curve in the first couple of weeks. Once we got past that, things have been running smoothly.

David Stimhz, COO of BrightPath Solutions

I've used several outsourcing platforms, but SkillCloud stands out. They provide high-quality talent and take time to understand your needs. Our new content strategist has been awesome.

Reachel Lee, Lead at NextGen Enterprises

Skill Cloud helped us find a great copywriter, and the quality of work has been excellent. Only downside was that the initial back-and-forth took longer than expected.

Megan Hughes, CEO of Bright Horizons

Benefits

Frequently Asked Questions

Your outsourcing questions, answered.

How do you protect sensitive client data offshore?
What about communication with our onshore staff?
 Do you support legacy systems like Winbeat or Insure/90?
Can offshore teams handle state-specific schemes like NSW CTP?
How quickly can we onboard?

Get started with Skill Cloud…

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