Claims That Don’t Bleed Cash
Clear 97% of hail damage claims in <48hrs using AI trained countless storm cases. We sniff out dodgy TPD claims 4x faster than in-house teams.
Clear 97% of hail damage claims in <48hrs using AI trained countless storm cases. We sniff out dodgy TPD claims 4x faster than in-house teams.
Process a handful of renewals daily with zero ICA breaches. We auto-flag expired Medibank extras policies or underinsured Byron Bay Airbnbs.
Price WA flood risks using 20yr Bureau of Meteorology data.
We catch 83% of AFCA complaint risks pre-escalation.
“I’m flooded!” calls handled at 2am AEST by agents who’ve memorised every Lismore postcode.
Automate quarterly D2A submissions with our pre-baked Suncorp templates. 100% error-free since 2019.
Australia's insurance crunch isn't just about rising premiums – it's brokers drowning in 27.5 hours of weekly admin while battling 23.8% staff turnover in metro offices. Outsourcing transforms this bottleneck by pairing your team with offshore experts who handle the grind: processing 1,200+ Suncorp-level claim volumes daily, keeping pace with 17 Treasury reforms in 2024 alone, and delivering ASIC-grade compliance at 99.6% accuracy.
Aussie-trained talent without the endless back-and-forth of recruitment. In-house quality at 1/10th the cost... matched in under 48 hours. Not to mention:
Let's face it: processing a hail damage claim for a 2022 Toyota Hilux in Toowoomba doesn't require someone physically in Toowoomba.
Our model delivers 3 proven advantages for Aussie insurers:
Cost: Replace $85,400 Sydney salaries with equally skilled Manila talent at $28,600 – saving $56,800 per role annually while maintaining 98.2% quality scores
Scale: Instantly deploy 50+ staff during catastrophe seasons (like the December 2023 Brisbane floods) without HR headaches or 6-week onboarding delays
Compliance: Filipino teams complete 72-hour training modules on Australian insurance laws (AFSL, ICA, APRA) before touching your files, with monthly refreshers on regulatory changes
Real businesses. Real results.
John Doe, CEO at ABC Corp
Skill Cloud completely changed up how we hire new talent. We found a highly skilled virtual assistant who fit right into our workflow. Kudos to the team.
Absolute game-changer for our business. Brought in two virtual assistants who immediately made an impact. Couldn’t be happier with the process too.
Jane Smith, COO at XYZ Ltd
I was skeptical about outsourcing, but SkillCloud made it feel super smooth from the start. The team helped us onboard a great customer support rep, and our response times have never been better!
Michael Lee, Founder at LMN Tech
We needed a designer on short notice, and Skill Cloud found us a solid candidate quickly. Process was straightforward, but took longer than 48 hours to finalise. Overall great work.
Megan Hughes, CEO of Bright Horizons
SkillCloud definitely delivers on quality, but I felt like the initial matching process could have been a bit faster. It took about two weeks to find the right person, which was longer than I expected. That said, the hire has been a great fit, so it was worth the wait.
James Carter, Head of HR at AlphaTech
Honestly, I wish I had found SkillCloud sooner. We scaled our customer support team with their help, and the difference has been night and day. Quick, efficient, and reliable—I’ll definitely be using them again in the future!
David Stimhz, COO of BrightPath Solutions
Absolutely blown away by how easy SkillCloud made the hiring process. We needed a sales rep, and within days, we had a perfect match. The process was seamless, and the ongoing support has been fantastic. Couldn’t be happier!
Reachel Lee, Lead at NextGen Enterprises
SkillCloud delivers but the vetting was slower than expected—nearly three weeks to onboard. Hire is solid, but wish things moved faster.
Megan Hughes, CEO of Bright Horizons
Your outsourcing questions, answered.
We use APRA-aligned encryption, conduct monthly penetration testing, and restrict data access to vetted specialists working in biometrically secured facilities.
Teams overlap 7 hours with AEST business hours using MS Teams/Zoom. All staff test at IELTS 7.5+ for accent-neutral clarity.
Yes – 63% of our specialists have 5+ years’ experience with Australian-specific insurance software.
Absolutely – our specialists complete mandatory training on all state regulations, including WA Workers’ Comp and QLD strata laws.
Start with 2 claims processors within 72 hours. Full team deployment in 14 days – we handle everything from AUSkey setups to your SOE training.